About Us

Bedlingtonshire Primary Health Care Team will provide the best possible service. Everyone has a right to expect suitable health care and support, whatever their needs.

Our values and behaviours

Patient Centred

We act with compassion, empathy and kindness towards those in our care and each other

Behaviour that upholds our values

  • We place patients at the heart of everything we do.
  • We aim to provide compassionate and well organised care, tailored to the needs of each individual.
  • We are open and transparent in our work, always looking for ways to improve outcomes and experiences through learning and collaboration.

Respect

We will treat others as would expect ourselves and our families to be treated and cared for.

Behaviour that upholds our values

  • We treat everyone, (Patients, colleagues and partners) with dignity, kindness and understanding.
  • We value open communication, active listening and honest feedback, delivered with candor.
  • We support personal growth, reflection and wellbeing for all members of our practice team.

Safe

We will do everything we can to deliver our services as safely as possible and constantly seek to learn and improve.

Behaviour that upholds our values

  • We make safety our priority in every aspect of care.
  • We maintain high professional standards and learn from experience, acting with openness should things go wrong.
  • We foster a culture where safety concerns can be raised 
    freely and addressed promptly.

Teamwork

We help each other to work as a team to provide the best quality care that we can.

Behaviour that upholds our values

  • We work together as one supportive, multidisciplinary team.
  • We value the contributions of every role and promote collaboration across all disciplines.
  • We nurture learning, mentoring and wellbeing to ensure that everyone can do their best for our patients

Registration

It is quick and easy to register with a GP using our simple online GP registration form. Whether you are new to the area or have never registered with a GP practice before, there is usually no need to come to the practice to complete your registration and no proof of address is required.

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Image of woman sitting in wheelchair at computer screen

Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

 Accessibility

 Disability Access

 Accessibility Needs Form

Meet our Team

Our clinical team includes GPs, Practice Nurses and Phlebotomist / Healthcare Assistants.

The Reception Team look after patients, their appointments, prescriptions and all the stuff that flies around - a massive amount of administration involved in running a busy practice and this includes a backroom team of Administrators to handle the huge influx of correspondence and data each day.

SEE OUR TEAMS PAGE

Meet the team

Practice Information

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Disabled Access

Our building has suitable access for disabled patients. If anyone experiences any difficulty please let us know.

Patient Group

Bedlingtonshire Park Medical Group has a successful Patient Participation Group (PPG). You can find out more here

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice. 

SEE OUR RESULTS

Our overall CQC Rating was:  OUTSTANDING

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

SEE THE FULL REPORT

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