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Cancel Your Appointment
Cancel through the NHS App
If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
GP appointment? Don't need it? Cancel it!
We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.
How to Cancel an Appointment
If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
If you are cancelling, please cancel via your online booking link if still available as soon as possible, as this will open the appointment to enable us to offer to someone else.
If your booking link is no longer available, you can also cancel your appointment online using The NHS App or using SystmOnline if you are signed up to the service.
Alternatively, if you are unable to cancel through online services, please contact the surgery to cancel your appointment.
Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place. On average about 230 appointments are missed each month
Repeated failure to attend booked appointments is a significant waste of NHS resources.